Refund policy
If you wish to make a return, please email caroline@narcissusstyle.com and review the following return guidelines.
We guarantee the quality of our merchandise and our service, and we want you to be absolutely happy with your purchase. If you are not completely satisfied with your purchase, please see our guidelines below.
Narcissus is proud to be a small business, some policies may be different than big name stores.
All sale items, swimwear, and formal items are FINAL sale.
Online Purchases
To begin your return, please email caroline@narcissusstyle.com.
Approved returns must be shipped back to Narcissus within 3 days of delivery date for a full refund.
Approved exchanges must be shipped back to Narcissus within 10 days of delivery date for an exchange or store credit.
Customers are responsible for all return shipping fees.
Your order will be refunded when we receive your item. Items will not be accepted for refund if they show signs of wear or are missing store and brand tags. Wear signs include, but are not limited to, stains/pulls/holes, deodorant stains/smell, laundry detergent stains/smell, and/or smoke odors. Shoes must be returned in their original box with no signs of wear.
In-Store Purchases
Merchandise must be returned within 3 days with receipt & tags on for a full refund. Merchandise may be exchanged within 10 days with receipt & tags on.
*Swimwear, intimate apparel, hats, and other headwear, jewelry, sunglasses, formal wear, and sale items may NOT be returned or exchanged. They are final sale.
**Narcissus reserves the right to refuse the return of any item that does not comply with our stated policies or is otherwise mishandled.